Privacy Policy
This Privacy Policy explains how Seasonwow handles personal information in Australia. It describes what we collect, how we use and share information, how cookies and analytics operate on our website, and the choices available to you. Our approach prioritises transparency and practical safeguards suited to our size and operations.
Information we collect. We may collect details you provide directly, such as name, email address, phone number, company, job role, and delivery instructions. We may also record order history, preferences related to desks, seating, or storage, and communications sent to our team. When you visit our site, we may collect device data (browser, operating system, screen size), standard logs (pages viewed, referring URL, timestamp), and approximate location derived from IP for analytics.
How we use information. We use information to respond to enquiries, prepare quotes, supply products, coordinate delivery and installation, improve our website, and support customer service. We may use contact details to share relevant updates about office furniture categories you expressed interest in, including desks, ergonomic chairs, standing desks, executive suites, and storage. You can opt out of marketing emails by using the link within each message.
Cookies and analytics. Our site uses essential cookies for navigation and security, and analytics cookies to understand aggregate usage. Analytics helps us learn which sections visitors find helpful, so we can prioritise improvements. You can manage cookies through your browser settings. Our cookie banner allows you to accept or decline analytics cookies on this site.
Sharing and service providers. We may share necessary details with logistics and installation partners to arrange delivery, and with payment processors to complete authorised transactions. We may also use reputable providers for cloud hosting, email, and analytics. These parties are required to handle information under appropriate safeguards and only for permitted purposes.
Legal basis and Australian context. We handle information to perform a contract or take steps at your request, to pursue legitimate business interests such as service improvement and security, and to meet legal obligations. Where consent is used (for example, analytics cookies), you can withdraw it at any time via available controls.
Data retention. We keep personal information as long as needed for the purposes described, considering legal, tax, and accounting requirements. Retention timelines vary depending on product warranties, service history, or dispute resolution needs. When data is *** longer required, we aim to delete or de-identify it safely.
Security. We apply reasonable technical and organisational measures to help protect personal information, including access controls, role-based permissions, and monitoring for unusual activity. While safeguards reduce risk, *** method of transmission or storage is entirely guaranteed. We regularly review our practices and adjust as our systems evolve.
Your choices. You may request access to the personal information we hold about you, ask for corrections, or request deletion where appropriate and feasible. You may object to certain processing or ask us to limit use for marketing. Where identification is needed, we may request additional details to verify the request before proceeding.
Children. Our products and site are intended for business and adult customers. We do not knowingly engage with children’s personal information. If you believe a child has provided information, please contact us so we can assess and address the situation.
International handling. Some service providers may operate outside Australia. Where cross-border transfers occur, we take steps aimed at ensuring appropriate protection consistent with applicable Australian privacy principles and practical expectations for suppliers supporting delivery, hosting, or analytics.
Updates to this Policy. We may update this Policy to reflect changes in our services, providers, or legal requirements. The “Last updated” date below indicates the latest revision. Significant changes will be highlighted on this page for a reasonable period.
Contacting us. To ask questions or exercise privacy rights, please reach our team using the details below. We aim to respond within a reasonable timeframe and in a clear, helpful manner.
- Email:Seasonwow@gmail.com
- Phone:+ (61) 47 985-30-27
- Address: 27A Harbourview Avenue, North Fremantle, WA 6159
Last updated: 23 July 2026
